Calgary Transit Website Redesign
Our team had to audit, redesign and move the Calgary Transit website in-house at the start of the Pandemic to ensure public services were available
CLIENT:
City of Calgary
project type:
UX Design and Content Audit
preview url:
year:
2020
Calgary Transit System Website Redesign, Content Audit and Migration to Adobe Experience Manager Calgary Transit: everything you need to ride, in one place.
Planning a trip on Calgary Transit used to mean checking schedules, hunting for maps, and hoping you had the right fare information before you left. The redesigned Calgary Transit website puts the whole journey in one place — built around how people actually ride, not how the system is organized.
At the top, the things riders need most are right there: plan a trip, check schedules and maps, see the next ride, or get where you're going with Calgary Transit Access. Search by address, stop number, or location, and the site does the rest — routes, times, and the details that make a trip work.
It's designed for real situations, too. Service updates show detours, closures, and station accessibility at a glance — including the disruptions that change your route at the last minute. Fare information is clear and current, from adult, youth, and senior passes to the low-income monthly pass, so the answer to "how much and where do I buy it?" is never buried.
And it's built for everyone. Accessibility is woven throughout — from transit access services and travel training to tactile signage pilots and elevator outage information — because getting around the city should work for every Calgarian.
The result: a transit website that respects your time, keeps you informed, and helps you get where you're going.